Crystal Ball Of Interpreting 2018, Jonathan Downie, Alexander Gansmeier, Alexander Drechsel Troublesome Terps http://www.troubleterps.com/ Alexd: [0:00] It's Russian dolls all the way down. Jonathan: [0:05] Eyes. Alexd: [0:08] Hello Mr Danny. Jonathan: [0:11] Go on YouTube. Alexd: [0:13] That sounds very dangerous. Jonathan: [0:16] Do a YouTube search for inside interpreting. Alexg: [0:19] Fine if you must. Alexd: [0:23] Me the whole situation sent dangerous. Jonathan: [0:26] Inside. Alexg: [0:28] That's your thing. [0:36] Are that's fine we'll get together at some point again. [0:42] In my revenge will be Swift. Accidents happen all the time. Alexd: [0:51] I think you tried last year and then I talk to you out of it. Alexg: [0:57] Chopstick next to every you and your son. Alexd: [1:03] That's totally safe and sure. Alexg: [1:05] That is not good I got Alexa to different people. Alexd: [1:11] I mean most of the time at least welcome to travel some types the podcast about topics that keep on top of us up at night, episodes of my duvet too since they are really under now but it will go and we've been hearing stories of people listening to trouble sometimes even doing the gym sessions so we figured the longer I episodes out the better it is for your fitness or maybe not are we can say that our listeners must have excellent endurance so I'll start right of the out of the blocks by introducing my co-host for yet another heart racing episode first off it's a gentleman who shows me that he once did a single press up or push up if you're on the other side of the pond ladies and gentlemen Mr Jonathan downie PhD. Jonathan: [1:53] Bacon is good to be back on the shortest good day to have a bit of fun on my friends again and I did manage to do a press up once but then I realised exercises hard so I gave up. Alexd: [2:02] Photo with us once again the music man who makes everyone sit up and listen and who probably does a lot of sit-ups as well when he's in the gym Alex gansmeier. Alexg: [2:12] I was just going to say oh my god maybe I should set up for 1 yeah hi everybody hello. Jonathan: [2:19] Today we have a really special show with other year in review with talking about the past but we had to be really good to have a chat about the future and we we see the future of interpreting going going to talk a lot about technology because we're I've had that we're going to talk about the train and we'll be thinking that I should be concentrating that offer in the future market realities and where we see the future going, a market reality for me it for me is when I graduated you could be a general assistant after, and it would be totally fine like you you'll be a conference interrupted but you know what if someone said can you do you don't we say yes. Alexd: [2:56] So like me basically. Jonathan: [2:58] Yeah but we don't realise no freelancing and realising the just to get work I'm having to concentrate on areas, yeah and it is it doesn't they said I have to be a specialisation in this area like you know you don't have to be at neuro specialist are farmer specialist out of uniform especially name your price but you do have to have I can a set group of clients that you tried to get if you can't name that group, you had it nowadays you really have I don't know how you feeling the same in Germany Alexa have you got enough work that people don't really need to worry about that. Alexg: [3:38] Amy I can only speak for her for the Munich market really and also only just for English but I mean specialisations help, but they're not necessarily they don't make or break your business I would say, I think it's it's it depends on line on the type of things that you do like for example if you do medical like you should be specialised in that if you do legal like you should we specialise in that because I know things that you can just in a Wi-Fi, there is so much there so many conferences there are relatively. [4:16] Santa's coming to get chicken egg situation because I mean I do a lot of i t I don't wanna finance I find it there are a lot of ITN finance type conference. There in the oftentimes there goes to, intermingled in various ways and I feel like that could have run of the mill content of that a lot of the time did I find that you don't need a lot of preparation for that because of topical is repeat, now you could have been a really make your argument I've done it so many times that that become specialisation, LEGO special to you but I don't know I mean there's a big push at the moment by, I mean the balcony did Germany dislike have all introduced specialties in their online searches, and also there was another interpreting search portal created by one of the 80 members like it was her own personal private initiative she's got only a Germany colleagues on their and they all were really adamant about having specialties on there because they all said it was very important market research study done by a cancer, pre-match prove dead specialties are very important of the customer but I find that problematic because I think that the questions were kind of bleeding. [5:33] No you're not I give you if you asked if you have a cut if you ask the customer like do you find it important whether or not the interpreter knows about the topic of your conference like there is no no nobody can say no. I don't care, I'm fine if you know what I mean so, yeah I find that to be so so reliable. Music: [5:55] What about translation I don't know if it if it's ever been true or ever been possible really for interpreter to do 100% interpreting I mean introduce on market to side. Alexd: [6:05] The site is the hazard has a chain. Music: [6:09] Changed you see that changing that the people may be other more willing to do translation in their specialty maybe in their field of specialisation. Alexd: [6:20] Next question. Jonathan: [6:22] In the UK I think most intense has that I know if I called the end of the line on the you Karen characters and maybe in London that stuff about inside of London everyone than Antarctica and and so the rising interrupted and lecturer interrupted and research centre and writing intern on teacher, and, I would like to pretend I see that going away in the near future and I think the Scottish government this why would love to get Nicola Sturgeon un or Ivan McKee. Alexg: [6:49] Nicola carless. Alexd: [6:51] You know where to find it. Jonathan: [6:52] It is the Scottish government had as good as their word in the encouragement for exporting I would say that there could be enough work for interpreters to be in theatres and Order interpreters on their own or at least two or three full-time consultant and afters who just do Consultancy, my Danish my definition of Consultants in the classical definition definition been a consultant at different things sofa Meir consultant in 2000 just the person to decide who's in the team is the person that the client can coolant a board meeting and see this is what we're trying to do this is the market were trying to reach how do we take care of the language side of it in the consultant and to have trained enough and nosing off with the research in the field to go here's how you do it you're so you can expect that's what I call a consultant and I realise at the moment there are a huge amount of people there are a huge amount of people who can, give that advice based on tradition but there aren't a huge amount of people who can give that advice based on solid science, and there is some solid science there for me if you're a consultant and declined can I see what we're gonna treat you like one for some solid signs that you really need to know. [8:06] Such as such as I think we need to understand iron to use so we need to know we need to know the science playing planet we need to know the research being kind expectations we need to know that the research behind what plants are actually doing when they're buying in interpreting and I think we so I would say Clint expectation we need to know about what, science of doing with the event and we also need to know bits and pieces the bits and pieces there are about the difference between different ways of delivering Antarctica, so for instance I think it's perfectly valid if a client says ok will do that a presentation to a German at were going to Germany were doing a presentation to German audience what NHS I think it's perfectly balance with a consultant to sit down and work out should we put the interpreter on stage Russia and the can of ham there's not a strict I'm stuck I think you should have a rough feel of when it's going to work better each way in which is not default to the Bose just because that's how we've always done it if we can save the client 1500 quid and still get, have a good result gotha. Alexd: [9:16] It's controversial Jonathan you realise there. Alexg: [9:18] Yeah but I feel like that something isn't what you said in the first car and because you said that you can call them to put it in his board meeting and say I want to go into this country we have these types of target how do we make it happen in the interpreter but actually cancel them on it and I feel like what you just now I said I would go along with I would agree, mostly with that at the first part I didn't agree with, cause I don't think that was I don't think they would be in touch beautifulest up to I going to board meeting and say ok when I like it spend to do a marquee when I go to 2% revenue growth in the German market how to make it happen liquid wise, and then you give them the result I don't know how we would do that and I don't know if that's our job. Jonathan: [9:56] Source or friends since if if a client, so what I'm thinking is your does a home buying process that im learning about the events industry never can it says ok I was listening to go talk about you know we've got this product with taking it too I think it was an nsd Sweden. [10:15] And he would know right they would have done the research say we need different from this regulation that regulation only wants to have lunch in Swedish, I need a consultant and thereafter should know enough to say ok I know how to find you that the translators that you need to deliver that ok you want to do the deliver an event in Swedish I don't just know, to Swedish afters I know who the local who's a good local equipment suppliers are also known off about head meetings work and how people work to go well ok if skin the meeting if you're doing this one could be in Chester on stage or you're doing it this way right let's go for the booze let you know doing enough about how many things work they understand saving captain plugs in so we can be involved very early in the meeting was it called the meeting design process because often wear called like 2 weeks before a month before and then you look at the agenda and you go there really haven't had an expert witness classic ones like always the finance docks at half past four in the afternoon or things like you know we've got a dignity and we've decided to open up the conference with the dignity who is about as boring as dishwater ok, you know we know enough about how conference work from the Booth that we could sit with the the meeting design people in the same as have a talk about how, hey that's works and is still in testing but it's just understanding you know helping them get the internet works for them. Music: [11:41] I mean I would agree with you that it's important to be involved in the pro. What's the think it's probably easier if you have like a long-standing client that you've been working with for a couple of years already or maybe even longer and then they know to bring you in you know as soon as possible but I think all the things that you describe at least from my very. Limited knowledge of the German market I would say probably Consulting consultant up as already do now. Alexg: [12:09] It pretty much I mean the whole I know the people I know that I can make the meeting work and all that but I don't know, again like I kind of agree with most of what you just said that in the whole part where you said we can have them designed the meeting I mean that again not really our job right because if the client wants meeting to have, a certain feel to it won't start with the most boring keynote speaker wont of finance took it for 13 afternoon what is a prerogative there's a client and I wouldn't, I don't think you would be in my responsibility or in my. I said I said I feel like I would be massively overstepping if I told the client listen does guys boring don't start with him or don't put the finance arcade in the afternoon I feel like I've been Messi. Alexd: [12:51] I like that you you I like that use the word responsibility that's not my job. Alexg: [12:57] It's not my job to. Alexd: [12:59] Well or is it you know. Jonathan: [13:01] It'd it depends, it depends what the clients asked you to do at what people do you know it's not the interpreters job to say to business seasonal here's the play Here's why you need an interpreter is where to find them in a mic not to be that is called Mark, have you no, we can complain about clients pacing up and you know what I would never say to can't you made a stupid decision before Christ says to me can you come into this meeting design, discussion early on you know you know international meetings cos you've been there would love to hear your opinion I think that's a great place for the interpreter be. Alexg: [13:33] But ever happened. Jonathan: [13:35] It's not happened yet but I think it's a train that I could see, I could see it coming because if we are willing to put ourselves out there and so friends that's when you get, Edinburgh government leaders like meetings on encouraging people to explore see if you've got an entire today then you start building in a relationship with people one of the things were talking about was why don't you put me to have these panels where in a metre, keyboard about to export all questions at the panel you like if we put you in a panel at an X4 forum then they would be able to ask you questions about the language side of doing business number, yes, anything you know when we know the questions are going to ask you know where do you find in a theatre how do you know you found a good one do I need to bother with the anyway they're not difficult questions but if you start asking to eat if you start being able to answer the easy questions on the return you suddenly get the opportunity and go well if you know about finding in tariff cos do you know about head in things like I was seeing one of my frustrations was I did a job for a very important client and it wasn't until this out of the room that they realise that they haven't taken into account the size of the boots. [14:49] They had to be several thousand cranes extra to set up a video link when had the pool then interpret Leon they could have gone with thinking of putting it in this room in the consultant have gone, do you want to people in there a reset on each other's knees, nice of not back until then attempt I could have said well you can have it in that room if you have it in that room it'll cost you 5000 extra because you've got set up a video link, and any central what kind of ring do we need well you need to deadhead a bit alright ok next door, it literally is these little decisions which you know easy enough to hurt after The Walking Dead women go as a cupboard, Fisher not in and thinking their heads high by diplomatic Lisa the client have you thought of moving in next door is a little tiny things I can still book the original room if you want but a little tiny things to write about a result, but they wouldn't of notice cos they are not used to thinking that way, I mean things that things that we take for granted like does there from have reliable aircon and a reliable heating system. Alexg: [16:00] Not a lot of things I can I find like I completely agree with her waiting in the room size and older than it actually happened to me a few times and I actually brother because I didn't have it again that idea that they would put us on a penalty answer questions for expert people I don't think they would go over well because I am one, the easy answer is 11 what they don't ask the easy questions that usually quickly sort of events even if there is facts and figures that usually want to network with people and we are so very far down the food chain, until very for jump start process that they wouldn't, I don't know if they actually put you on one of those times I know I actually don't think you would get any questions from the audience like I literally think that they were asking you. Jonathan: [16:41] Well it is surprised me because I thought I I thought that and I've been surprised at how much we'll meet in the room, standing like business people thinking like business people talk about business people I used to think we were at the bottom of the food chain and we got called at same time as they were ordering catering and I've had two meetings with it's pretty clear that we got cold at the same time you want but the workers but you know how I was dreaming and chatting to people in suddenly it was, baby asked an interesting question to a guy on the stage and he said how to do it instead but I'm not an expert. [17:20] Ok um I think historically we've gotten so used to it so, it is this gonna wait the son of the conduit model we've gotten so used to this this is a little bit you know where we due any outer space with a blue the machine is there a bit this is what we do and he we can do that and if you're not strong market there's no reason why you can't but if we start seeing where where else can it expertise make a difference where else can have knowledge make a difference and just go to stuff and see who's interested and I was surprised I was asked to speak at a business networking conference in Edinburgh and the first question I got from someone was, I didn't realise until thing was actually interesting, Alex British ocean Adidas maybe Germany such a mature market by Stefan be in the UK suddenly people going, how do we do this in a while what are the basics of oh I need this in Swedish, how do I get this in Swedish. Alexg: [18:26] Deva tap Chester. Alexd: [18:29] We could it be that this is a UK specific I mean I don't want to get into the whole everybody speaks English and. Alexg: [18:36] Not I think it's as a client specific issue because you get those you get those in careers like all the time that somebody just has no idea what's going on there calling it a like a we need like a synchronous translation for are you vent in have we have the agenda do you need anything else here when you take with you like not all the time but pretty regularly so I think that's pretty much the normal like that's not an unusual, situation so I don't know what I mean I don't think I'm very I mean ball thing about has been so far down the food chain I just said because of the whole you been put on the panel situation I just don't think that wear at that level of importance of they work for us up there and that's not me you know. [19:23] Saying anything were fishing for anything I'm just stating this very factual me in my mind but I'm also not saying that my responsibilities stop, by The Booth you know I find for myself that I've a very clear understanding of my place in the event, and interaction with the client sometimes is purely transactional they've already booked everything, exactly what they need for me I go there I do my job I leave because the rest is smooth sailing sometimes acquired need more hand-holding sometimes I need to take over because I'm organising equipment and it seems and then it's brisa teams and then inspired about the teams in Toronto I think there is various levels of responsibilities and of involvement that is required from Aaron and I think it's up to us to understand read the situation and and know what you need to provide in the interpreting space. Alexd: [20:17] Ring ring ring. Jonathan: [20:19] I think this the thing is I'm beginning to maybe it's just the page she's gone to my brain when I get the page do you want the things that struck me was that there's far more expertise in the interpreting space and. Alexg: [20:34] Fetid. Jonathan: [20:36] We have far more knowledge and expertise and we give ourselves credit for. Alexd: [20:42] Yeah that I agree yeah. Jonathan: [20:43] The interesting thing is if we start asking ok where else is this not as useful it could be that way about the Earth, responsibility begins and ends with begins and ends with can't come statuses can you find to to Lithuania Turtles for Tuesday, but there could also be a place where one of the things I find in my PhD is there is possible for clients to see and turtles as their partners on the journey to achieving what they find out she's, and when you start thinking ok well that's possible but what does that look like what is that, mean for us isn't Arthur's what does that mean for the way that we think and I think you know, Alston some the questions that we take his simple can actually be quite complicated so the question of a client saying at what point in the buying journey North if I'm trying to export product at what point do I need in Antarctica, that's a good question, then that just so that there is an argument and it's quite possibly valid in there was a guy talk about it expert forum saying that he uses and tear us to help them build a relationship and then switches to Bude English one she's got the relationship belt, I thought that interesting that's a really really interesting way of doing it I've also heard of other occasions where the only call in the interpreters when they think the meeting is going to get nasty. Music: [22:08] They are good for them. Jonathan: [22:11] A very clever strategy and then I had won the the meeting where I helped a British business sealer multi-million pound deal for straight away with a good name who wasn't what the deals is an amazing deal that they got. Alexg: [22:23] When he has. Jonathan: [22:24] But at the French buyer said at the top of the meeting and this really played in my brain he said in French I could do this in English but I don't want to, and then at the end of the meeting after you take in my hand and can't say that was amazing to see you of the British company said you know I understood everything that I said I just don't understand what was going on. So I had to, binding on a bus in bilinguals out of 4 people in the room when I've just six of one by be not too busy to keep on the room or self-confessed bilinguals and they've got an infected ear. Alexd: [23:02] I'll go out on a limb and say that this happens a lot more often than people realise that made the whole thing you know I understand all the words but I have no idea you know what kind of Dynamics are going on in the room. Jonathan: [23:14] 2 minutes later see you came up to me and after seeing that he where he said we could have done it without you said I understood everything you said I don't understand what was going on and then he said I now understand what intestines do. So one of the meeting is in my crew where I intervene the most clearly suddenly he says now understand what interpreters do. To what she understood and this in my thought is there a TIFF weekend, we we have historically for good reason straitjacket herself into what reset does call the conduit model which has a language comes in language goes out with don't change anything in between. Fair enough but yeah. Music: [23:57] Are you related to how come from. Alexd: [23:57] A220 how conference is used to. Music: [23:59] To work and I mean you said earlier that, traditional conference the whole model is maybe disintegrating and most of it is probably for the better but they also changes the role of the interpreter and I just wanted to say like from working in any situation. We we are so highly specialised so we have our we have a unit, the running week that does all the planning then we have a unit who do all the long-term planning then we have a unit organisers on meeting. Alexd: [24:27] Houses on meetings outside of Brussels and organizers the travel. Music: [24:29] Brussels and organises the travelling you know and then we have a unit. Alexd: [24:33] Do you know all that documentation. Music: [24:35] Documentation and meeting documents and I think that kind of but that also very much limits the role of the interpreter and the new year really start in a really. To be confined to that role where are sometimes there will be occasions when you probably should break out of that Road and into being a bit more actively and then I sometimes do that and you later so far it's always worked out very well and his head as it ever has made the meeting. Alexd: [24:58] Is there a has made the meeting more efficient. Music: [25:01] Even shorter you notice. I like to listen to things you said why you try to not steal the meeting but should have managed that the conversation to make it go more efficiently I guess. Jonathan: [25:15] The one in that case from me was I intervened the cleanest of her son of my entire career they were both discussing something it was clear that they were using the same with quality and Kelly d, Primark out the meaning completely opposite things that you've got to bilinguals and various other modelling goes around the room, not feeling to understand each other but it's saying the same word. [25:40] Not at all unusual in any meeting and suddenly I get is lightbulb moment when I go I'm the only person who has figured out what is going on because they're obviously still having the argument and I know, why are they having the argument I also know that if they knew why they were having the argument would stop having it, so I did the classic I said something like it is we didn't have to believe she's been a misunderstanding me explain, temperatures winter besides I went, intent modelling go technical director said I can get those numbers in 5 minutes and we went by the negotiating room after having one as pointing down the core of the moment when fighting to go Sheena on the guy flips opens up about what you want and the French guy says we in 2 hours later they send it send the pre contract, not the entire thing we're told to do but I'm sorry if you see that happening and you don't, do anything about it feels unethical to me, and this that one decision I mean I've written about it talk about it so many times and I'm still going to keep on doing it because it made me realise that B&B in Perthshire always has access to privileged information that even untrained bilinguals don't have access to. [26:59] So that the British see you with heating Kelly tickly tickly and he's not picking up, the French guy selling quality quality quality he's not picking up so hold on a minute and indeed this is started me down the road of email we necessarily to do our jobs pick up stuff that, other people aren't looking for. And how often it's been ones that that was a once in my career moment they made me wonder how often does the interpreter not know that a little thing they've picked up just do their job, is is Dickie on a is important and it's been I think well what else do we know, the client could do with knowing it's not necessarily you know will not ever going to tell someone their secret informational weather but we know things about you know we know what happens to meeting if you schedule the finance talk at 4:30. Alexd: [27:56] Well everybody knows that pistol. Jonathan: [27:59] But not necessarily we also know what happens to a meeting for example and I'm sure he institutions do this very well if you have voting and no one's brief the chair timer 10 seconds, so the everyone votes at the right time. Alexg: [28:15] Yeah by Jonathan there are professional event people like if they organise a conference in a way that the finance guy is it for 30 or if it been producing you don't have enough time for the boarding it's not neces not our job to say hey guys this isn't going to work they need to figure that divide themselves and. Jonathan: [28:34] I'm not always professional event people in the UK are often its companies doing stuff themselves. Alexg: [28:38] And that's fine too but it's the event organising that stuff. You Know You Like It I feel like it's it's a it's a it's a very thin line you're working here because like it how would you feel if you were in the Booth and then one of the company people came in and said I don't like the way that you're pulling the microphone of that you're talking to the max can't do it like this because it's better like it might be good if they're actually giving a criminology because that just especially you like your dumper I will never forget that now for the rest of my life, that's a beauty very any information but you don't want somebody to come in the leg tell you how to do your job and I know this is over the top it is not what you were saying but it's a very thin line between being helpful in overstepping, play Kids it's difficult. Jonathan: [29:21] I I would say the liners the wine is the liners request so if for example you get the calling you say can you go to Inverness on Friday, Ben 10 that's what you do you do that you make sure you get the documentation you go and deliver and they've not asked you to do anything more similar should being asked to a paid to do anything we don't. Yeah if one the other hand the clients says and I think it's a surface that could be of interest to clients can you give us your advice on helping this work, but I sent by all means go and do it but the line has to be the line of have you been asked if you haven't been asked to shop if you have been asked and you have the door and you answer the question that we've asked you you don't go you know and where we hear the lighting sax advice, in the UK often is businesses who aren't used to running events or whatever you might see you nowhere we're bringing me French people over with not French people with this is her first time exporting out ever what do you think we need to know to make this work, you should be like a checklist to be just saying that the minimum bid one all the way to say. Alexd: [30:33] Maybe they should have. Alexg: [30:34] I'm sorry but no claim has ever asked me that not a single plane has ever a question, they should have but again they didn't ask me that question ever and I feel like this is all a very hypothetical scenario also don't agree with if they don't ask you don't say anything because there's often times been the case where I actually had to correct something in the meeting with it work on play Like a Q&A session I was like no you need microphones otherwise it's not going to work otherwise it will be nice if there are certain things what you have to step up and speak up even if you're not asked NFC like this is just a few I mean I understand what you're saying and I feel like there is on tap business potential out there for us without competency that we have, Bose does it as language professional as an event experts but I feel like it's a very hypothetical situation that that you're kind of I don't like your run it you like jumping into your kind of like putting with the word for the phrase you're putting the rest of this except for the first or something along those lines, the come for the right yeah. Jonathan: [31:32] But I used to think this is purely hypothetical, I've had never even dream do this and it wasn't until all this is coming over two things when it's come out of watching a non-profit organisation suddenly asking and tell us about stuff and talk about how the organisation grew because I was interviewing some that leaders and said you know, we we started we grew because we went out and talked as I said we don't know how to do this pet how do we do it, which I think is a really interesting with an NGO that did that and then, talking to being around business people and I can being at these export for as being at a meeting forums and finding out that actually what seems hypothetical at the moment, my argument is most of it as hypothetical because we've never seen, with with never look for it when I went to his especially can business events meeting at meeting industry events are different because they are experts near really should know but on the other hand when you talk to business is he awake wow, didn't even know that existed I went to the number of business events and this still shocks me 95%, of the business people and events managers I've talked to said to me you're the first interactive of it with a reminder hertz. [33:01] And then when I do talk to people who have met in Turtles before it's been a case of we didn't realise we could ask you stuff, we do have, and I think they did as it's cracking now but we do have a bit of our an image issues that certain clients in to take the view that we run approachable, I think in the UK maybe that's changed a bit but what we did that I drop off and then from there and the clients would have used that problem happened and we solved it anyway, you manage to fix it and suddenly there's a when you're in the position of not just a service provider but a possible expert that they could ask if they want to then suddenly the hypothetical becomes real, and I had a client see my very first consultant job the client be for a paid consultant job agency and Consulting work unpaid before the client said how do I things like how do I know im getting late equipment, and after that we would think of an hour a consultant job they would do but some kinds with me even though, they can ask us that because all they know is that we've made it with the people in the boots is is a hypothetical because kinds of never going to ask that or is it hypothetical because we've never been brave enough to say we have a lebl to give this advice. Alexd: [34:23] Yeah so I mean we talked about this. Music: [34:24] I mean we talked about this thing that I think is relate. Alexd: [34:28] Because it it seems like we're not going to. Music: [34:28] Like we're not going to agree over I don't know how this one or maybe it's just more of a of a brainstorming which which could be useful as well. Jonathan: [34:37] It says an interesting. Music: [34:39] Conference doesn't really work all that well anymore and there's, two bed so it's defining sky in the graveyard slot or are you now it's the death by a thousand PowerPoints and I kind of think so I'm wondering because, have you imagined that you had some of the things that you see people trying out different formats for events and you know trying trying out things like bringing in the audience through, streaming tools like slido on and stuff like that so I'm wondering if. Wondering if the changes they came for us has changed the game for us because I sometimes sitting conferences when they have break out sessions or group work and there. Alexd: [35:22] And there's nothing for us to do. Music: [35:23] Do you know I mean that's nice see if you get to relax but then that's not what with therefore and I'm wondering if maybe there's a. Splore where we can be helpful with the skills that we have. Jonathan: [35:37] Were you seeing Alex in in Germany what are you to kiss a lot of stuff his face still fairly traditional that I've seen here are you seen these new formats called popping in Germany quite a lot. Alexg: [35:47] Not really most of the stuff is the stuff I going to conference like to be honest live death by a thousand I feel like I don't see that slowing down anytime soon like it, the bulk of the work and breakout sessions have been, tons and tons and tons and what daily what usually happens is that either the foreign language people stay in the room with both is or are they will have liked, little language clean groups as we call them, select the English group will be with English group the German group of the German group the front of the French and then they come back in any present they are the results and then everything is going to be translated to get the other findings. Jonathan: [36:27] I just saw that language cleaning in the 14. Alexg: [36:30] I don't know what you mean your new event types are cropping out but I don't, think, I don't know maybe I've just gotten too used to all the different crap that we do because we do a lot of stuff like we do like press conferences which are one thing I do like live streams which are another thing I do these additional types of entities would break up session break up break out sessions no break up sessions nobody breaks up with easy biscuits and workshops Trackside workshops in like factories so I mean there's a 20 things but in terms of like really new event type that mean there is a bark and butter never took the part of my life where is the silent disco type thing that explained earlier but to be honest like I've only seen that, why is another new 8881 so, I think everybody is trying to do something new but the only thing that they can come up with this stuff like slide or it's like somebody typing in on the big screen and for the entire audience because it's super cool and also didn't want to play for travel expenses, I don't really think that there are any super new event types are popping up and if they are I just haven't seen them. Jonathan: [37:49] I think in the UK we seem to be suddenly from the most recent jobs that I have had people who rediscovered the power of work shopping, and, in a sense that should make things easier for us where it becomes difficult as if they say let's split into 4 groups, and you got three languages in each group and you suddenly go. Alexd: [38:14] Exactly. Jonathan: [38:16] I'm going to make this work, and there again come back the Golden circle thing that there would be good to know in advance so I tell you what you going to split the three groups it's too much to get light there was one conference I had already had an interesting team of 16, because he had workshops and I'm not kidding on average we were on shift about 40% of the day, I don't think it is a time some light grey im getting paid a field over 40% but now I think you know some of these were. Alexd: [38:49] It's a shame though isn't it. Jonathan: [38:50] It's a shame and actually there's an argument of some of those workshops they could have actually just pipe someone and remotely ok be good at times a technology song but you know what to do that again am I, is that the kind of case were you think we will let you know we only need so we've got these workshops can I have an air force 40% of time is in one of the keys to see rightly just have a chat about leaning up in such a way that you get you know the cleaner is done, Andy the filter section done by interrupters there and you do the Workshops by remoting characters because why not you're hiding 16 and afters and they are active 40% of the time, it just feels not right every note is that a case will you should have just got you know what we're going to get we're going to get Google when are we going to get someone else in and they're going to do that I know is that maybe there a new meeting time so we need to start looking at blended in their thing and having a team with in-person and rumour in the 80s be the only big thing I've seen as it is the workshop Revolution, and yeah I think that's work out workshops and working groups seem to be the big thing at the moment, and I think that's where we may need to look it can we be a bit more creative. Music: [40:14] So maybe we could just we could just be the moderator. Alexd: [40:17] Because you know very often. Music: [40:20] Can you will have a mix group and you'll have, you know maybe this and maybe they all speak English but there's going to be in Italian who needs to speak English and French and needs to speak English and it's a Spaniard and then maybe we have a few skills that we can bring to bear and I can't contacts like that that's definitely. Of mohsen topless comforter. Jonathan: [40:40] Was it the other question for me is is there a need for Gaelic sure thing you've done life dreams, I've done the white one maybe two in my career and suddenly realising does actually a different kind of does a different atmosphere when you do that's the last one I did was it was live streaming it was broadcast in the room obviously I was playing people because the Chinese gooseberry lying on me and it was a, transcribed at the same time. Alexd: [41:12] That sounds like fun. Jonathan: [41:13] Yeah and it in the transcription makes me look like the best until forever if you could just in the video and read the transcript not be totally happy, a bit any even though it was an interview and I don't know about anyone else but when I've got an interview and they speak in the same language I tag them with the person's name for the audience know who speak and cos I'm really bad at putting on voices, I'll be the worst ventriloquist, it's also like you know Fred says that it it it it it it because otherwise they have no idea who speaker, empathy does a skill to making a life dream not saying like a funeral. Alexd: [41:52] What pens on the speaker doesn't it I mean it is going with the flow. Jonathan: [41:57] If someone could teach me how to deal with slow speakers I'll be very very grateful. Alexd: [42:02] Patience young padawan page. Jonathan: [42:04] Apart from light joke. Alexg: [42:07] Somebody do a Star Wars marathon. Jonathan: [42:13] It was it we still was friends so I held the verb, we have you ever waited for the object of a sentence in French. Alexd: [42:24] Have you ever waited for them know at the end of a very long German sentence. Alexg: [42:29] Yes sometimes I should have waited longer. Alexd: [42:36] Yeah exactly 8. Jonathan: [42:38] I was schooled that you know you could you should never have an audible poison. Alexg: [42:44] Please. Jonathan: [42:45] Seriously into French teacher were really hammers for a lot of work really pushes to not do audible policies. Alexd: [42:54] Nonsense. Jonathan: [42:55] So when you have this guy he's going to be like. Alexg: [43:04] Who is this person that told to another part Fire in the Booth. Alexd: [43:07] Who are they. Jonathan: [43:08] We were told silent pauses are fine but Amazon as is make you sound like you don't know. Alexg: [43:17] Alright I can be patient. Jonathan: [43:19] Audible prices were stamped out silent pauses were completely fine and an annoying leader. Alexg: [43:24] Yeah ok that's the friend. Jonathan: [43:26] The tip of my last livestream is online and, trunki, I had a bad day at the office and sort it if it if it been good I would have been tempted as like a blast it but put on my website but it was just a horrible day. Alexd: [43:44] It's not that bad come on. Jonathan: [43:44] It was just a horrible chef that I can't stand that performance I was I don't like it I much prefer you to know that you know those days when you get a speaker that you love and you just fly, I had a couple like the same event like a year previously I had like my dream, 25 minute plenary noise like I'm the boss. Alexg: [44:09] Zoella doesn't work with you guys like you got a good recording do you ever get to listen to your own prime your own crime. Music: [44:22] No not as often as the Parliament I mean in the parliament all the planar is a livestream of course and I. Alexg: [44:29] Language family. Music: [44:30] Yeah with the interpretation and there's a big disclaimer on the website. Quantum code just the interpretation it's not a life transcript that's not the same as the official minutes and so on and so forth and yet there have been complaints in the past quotes from individual and ups and stuff like that, do the occasional livestream the commission sometimes dyslectic conferences with you know consultations of word for the invite speakers and the entry. Take orders and we're like that so it doesn't happen too often the other from time to time and sometimes love the funny thing about it. You're pretty sure that no one in the room is listening to German but since there's web streaming you have to work nonetheless because there might be people listening into German on the web. Jonathan: [45:17] I'm going to these websites. Music: [45:20] Is the motor because I think it could be interesting for people to Listening then how we do that but I think it's less frequent at the commission compared to the Parliament. Jonathan: [45:29] Talking about his work in a talk about the future and what stuff we can do do you see what do you see as the big changes coming up for institutional and after. Music: [45:39] Well remote is a big change so that's probably going to be more of it. Alexd: [45:45] I mean after the discussion. Music: [45:46] Just had it seems to me like these new meeting for me. Alexd: [45:49] Whatever you would subdue. Music: [45:50] Whatever you would subsume under the umbrella term, seem to be a big deal for us then they are for well it certainly on the German market would one Alex said because we do quite a bit of that so that the commission is. Alexd: [46:01] Bit of it so that the commissioners is very much trying to at least 4 events. Music: [46:05] 4 events were yet again stakeholders of the public are involved there trying to move away. Alexd: [46:10] Sofa trying to move away from. Music: [46:12] From the traditional conference with somebody standing in front speaking to PowerPoint slides and so on. Alexd: [46:17] Biting someone that trying to have more interactive group work and breakout session. Music: [46:19] Have more interactive group work and breakout sessions and you know sketchnoting and stuff like that slide oh so there's a big trend, there's a big trend for that in there. Alexd: [46:31] And there are other Solutions. Music: [46:32] We should point out as men to meet her and so on so it's not like we were pushing slide of you. Alexd: [46:38] But it seems to be a bigger trend in the institutions. Jonathan: [46:42] So Alex D what are the trends come out cos I think it is the UK trains are difficult forecast by think we're having to be more aware of the, companies are to get business and what are you seeing so much I'm in Germany are you seeing something about the different. Alexd: [46:58] Is anything changing because it didn't sound like they're from what you said earlier said yes basically smooth sailing all the way it's just like it's ever been. Alexg: [47:07] I mean I don't know yet it's the kind of also like the Munich market as a pretty pretty market to be in just because we're pretty remote haha from from the rest of the country. Alexd: [47:15] And you have all those big companies in car manufacturers and suppliers. Alexg: [47:19] You know I think. Jonathan: [47:20] Airpaz. Alexg: [47:22] I don't know how I can speak for everybody I haven't seen a huge shift in my own, business in the last 230 years I know we were just at the AGM Doherty AGM and obviously remote was a big topic some people have said that they almost get daily request but then it runs out the work about 10, yeah but then it turns out that they were talked about telephone interpreting and I was like well that's not left out of it. Alexd: [47:48] It's still distance interpreting. Alexg: [47:50] Is still distant interpreting. It's just a very exhausting conversation is everybody get, I just wished it maybe we can get on to that we should actually do that like I feel like we should provide a trouble from terps remote interpreting terminology and then we make that the official terminology of the world, I find it incredibly dusting if people keep talking about remote interpreting in the end you will have 5 people talking about remote interpreting in everybody's things for monitoring something different. Alexd: [48:28] Just tell them to read the 8 studies as of a complete terminology in there and it's very simple. Alexg: [48:33] I know I have been, it's just very exhausting to have that conversation yeah but for me like it's just I'm coming like I've had two series in career by recovering and, they both decided not to go for it because I told them listen I'm not going to be liable for nothing it's all your fault and they will actually use with something else. Alexd: [48:59] For another big thing that that's happening at the moment is all that's been happening at thing for a couple of years already as the whole move to paperless paper smarter whatever you want to call it which is probably, the complete opposite of a big deal in the private match. Alexg: [49:17] I mean it's nice to have just the other day likely to be on Friday we were at our new England where they were changing me this happens all the time to do with change the presentation like 5 minutes before they actually went on stage and when I go to print it for you guys I'm going to give it to you while holding it but you can't like we can send it to you right now it's too big whatever blah blah in the Head Hotel, super weather I know. Alexd: [49:38] Absolutely. Alexg: [49:40] They were like superstars they were superstars resetting right next to the screen we would have needed, it's a nice thing they tried so they had hotel 22 as they're taken series coming to give it to us and then you were saying or printer was not functioning here is the 90 page PowerPoint, neither solid nor Staples so we were sitting in there and then when I was answering my colleague was like literally like going to the paper. Alexd: [50:06] On the edge of a nervous breakdown. Alexg: [50:07] Coolest things ever I saw your paperless is is great if you can get it. Jonathan: [50:12] See this is where I've done some work for the the wood industry, at this is where so if you do like the environmental investigation, what they really annoying because I had to turn my head because I had the note for a few meetings but if you do like the cut the French the English rugby don't I just cannot find the moment but if you look at the the Environmental, that's fine thank you if you want a different from beginning to end the with industry actually has is leading in Europe the wood industry is Made in carbon neutrality, so when we should recycle your paper the cloud computing industry. And so this whole paper ways to save the environment thing is like actually, unless you're going to count the ink and then even them lala actually the most environmentally friendly thing to do is to print everything on forestry you for a paper, because then we know that come from the forest of being managed to more paper we use the back of the forest get the more CO2 they're taking. Alexd: [51:20] Yeah I think the whole yard. Music: [51:21] Oh yeah. The whole environmental angle on this doesn't work because since the dawn of computers. Alexd: [51:25] And this doesn't work because since the dawn of computer since the mainstreaming of computer. Music: [51:32] People putting more than ever so I think that's the kind of a moot point. Alexd: [51:37] But it is certainly inside the in-situ. Music: [51:38] Tutions the bigger argument it mean the environment. Alexd: [51:42] Is some part of the argument but the bigger part actually is just hassle. Music: [51:43] Some part of the argument but the bigger part actually is just hassle and having to print out sort organise. The whole logistics of moving paper round this is the bigger deal so it seems. Alexg: [51:55] Yeah but again I also it seems like you guys are printing more than we do. Alexd: [51:59] Oh yeah actually that was that was funny because the way you just. Music: [52:02] The way you just put it is that you said the paperless is would basically be your dream where else would I meant was the complete up. Alexd: [52:07] What I meant was the complete opposite of pet. Music: [52:09] Is there people that some people are very reluctant to move away from. Alexg: [52:13] I mean I do like paper like we have the supervisory board meeting that we do like once a quarter in they always give us a one folder without the printer document and it's just very handy because you put it between us we can take notes on it websites like I don't need to be fully paperless but I sign like often times when people really really try to give you a paper I'm like you know, I don't write I just send it to me like that's fine too so I don't know. Jonathan: [52:38] So I must admit we have a habit when I work for my usual with me if there's one thing that we always print out we always print out the agenda and Blu-Tack into the groove have you ever tried blue taking a tablet to the Booth well it just doesn't work. Alexg: [52:50] We don't have to take. Jonathan: [52:51] Doughnuts how can you be an interpreter in not have blue tack in a billion pens in your bag. Alexg: [52:58] 11 billion pens in my bag which is kind of annoying but necessary never take them out but we just like this release I haven't seen it yet. Jonathan: [53:09] So it's a week so some of my boogie always arises Blu-Tack I always arrive with like Dental Anaesthetic throat sweets. Alexd: [53:17] Bishop totally sponsor as I mean all of us companies like passengers. Alexg: [53:22] I really should I. Jonathan: [53:24] Sponsorship with Thai desserts I might was actually wondering about things should I look for sponsorship in you know what would it be like to have you know this isn't everything you to YouTube video was sponsored by tigers each for when your throat isn't working anymore. Alexd: [53:40] You can always ask. Jonathan: [53:41] Yes I mean it's interesting because, if you talked if you look around Twitter and you you go round the interrupting space everyone seems to be seeing you know if you don't change now you're going to be left behind in the future is now with four selves up nmpat the biggest change seems to be, we need to remember that your business is in the private market in a business I mean it seems like Audrey they seem whatever logical shift in the institutional market then we are in the private market and I wonder if is there a danger that we ain't have to have gotten so hyped up about we need to change when you change the future is now, the actually were getting all over excited for nothing or not much. Alexg: [54:29] But the thing is I also think that in the institutional market it's easier to, kind of streamline those changes as the wrong wrong thing, but I think it's easier like I think it's easier in the European Union for example 2, morrisinghs Valley Motor Company because like I like the whole study where you guys had like this holes remote sweet setup for like the dinner is it and then it would like the screens in you calculate do the little camera movement it's just easier because like it's they're building like they can do whatever they want you guys can say what you need, where is Lake in the private market like having to go see with every single client individually every single time and I feel like is, it's been the process of negotiation in until you actually end up at a point where it works might be long before it for the institutions because it's a lot of moving parts in a lot of players but I think once you've gotten to a point like I've just established in a can of, with the train just going to take the long as I make any sense it doesn't make any sense let's wrap things up at this point. Jonathan: [55:35] I was talking to him turn off the recent anyway going don't you just love language puzzles and then solving think I might know I like getting results for clients. You know I I really can't stand crosswords. Music: [55:49] You broke his heart right there. Alexg: [55:59] If you perceive let me talk like nothing, the only time something started burning in the street accommodation wasn't somebody tried to live fake snow on fire to make it look like like raggedy cobweb type you no like dirty stuff. Jonathan: [56:15] No you haven't. Alexg: [56:20] Oh good for you. Jonathan: [56:28] Yes no yes no yes no. Alexg: [56:31] I miss writing about that. Music: [56:36] Ok, off you go. Bye, everyone, take care!